Shipping Policy
We aim to deliver your orders safely and as quickly as possible. Please read the details below to understand how shipping works for our products, including bags, accessories, and showpieces.
Processing Time
All orders are processed within 1–3 business days after confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Delivery usually takes 5–10 business days depending on your location. Remote areas may require additional time.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout. Free shipping may be offered on selected orders or promotional periods.
Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS to monitor the delivery status.
Delays
Delivery delays may occur due to unforeseen circumstances such as weather conditions, logistics issues, or high demand periods. We appreciate your patience in such cases.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact our support team within 48 hours of delivery with relevant details and photos (if applicable).
Incorrect Address
Please ensure that the shipping address is correct at the time of placing the order. We are not responsible for delays or losses due to incorrect or incomplete addresses.
Customer Support
For any shipping-related queries or assistance, contact us at: